FAQ
Have questions about our roofing services in Toronto and the GTA? Below, we’ve answered some of the most common questions homeowners ask about our experience, service coverage, warranties, and what sets Ontario Downspout Service apart. If you don’t see your question here, feel free to reach out—we’re always happy to help.
Yes, Ontario Downspout Service is fully licensed by the City of Toronto, insured, and covered under WSIB. This means our clients can have peace of mind knowing we meet all legal and safety standards for residential roofing and exterior work. Working with a licensed and insured roofing contractor in Toronto also protects homeowners from liability and ensures the job is handled by qualified professionals. Safety and accountability are central to every project we take on.
Yes, Ontario Downspout Service is verified on both Google and HomeStars, two trusted platforms for contractor reviews and credibility. This verification reflects our consistent customer satisfaction and adherence to high service standards across Toronto and the GTA. Homeowners can feel confident knowing they’re working with a professional roofing company that’s been independently vetted. These platforms also showcase hundreds of reviews from real clients.
All work at Ontario Downspout Service is done in-house—nothing is subcontracted. This allows us to maintain strict quality control and ensure that every roofing, siding, or eavestrough job is completed to our exacting standards. Homeowners in Toronto benefit from working directly with our skilled team from start to finish. It’s part of what sets us apart from other roofing contractors in the area.
Ontario Downspout Service has been serving Toronto and the Greater Toronto Area since 2013, but our ownership and team bring decades of experience in the construction and exterior renovation industry. This long-standing expertise translates into reliable, high-quality craftsmanship on every project. Over the years, we’ve built a reputation for honest work, excellent communication, and results that last. Our experience gives homeowners a major advantage when it comes to protecting their properties.
Yes, Ontario Downspout Service has proudly won the “Best of HomeStars” award for 10 consecutive years. This recognition is based on verified customer reviews and reflects our commitment to consistent excellence in roofing and exterior work. It’s one of the many reasons why homeowners across Toronto choose us over other roofing contractors. Our attention to detail and client satisfaction is at the core of everything we do.
Read our Homestar reviews here: https://www.homestars.com/profile/2811758-ontario-downspout-service
You can find verified customer reviews for Ontario Downspout Service on both Google and HomeStars. These platforms feature feedback from homeowners across the Greater Toronto Area who’ve hired us for roofing, siding, eavestrough, and specialty work. Reading these reviews is a great way to understand our approach, our results, and why so many clients return to us or refer us to others. We believe in full transparency, and our reviews speak for themselves.
Read our Homestar reviews here: https://www.homestars.com/profile/2811758-ontario-downspout-service
Read our Google Reviews here: https://g.page/r/CRjJSh39GXRxEBM/
Ontario Downspout Service primarily serves Toronto and the Greater Toronto Area, including surrounding suburbs and neighborhoods. For larger projects, we’re happy to travel outside the GTA as well. Our team has experience working on a wide variety of residential properties across southern Ontario. Whether you’re in downtown Toronto or just beyond city limits, we’re ready to help with your roofing and exterior needs.
Yes, we proudly warranty all of our work, including roof installations, siding, and eavestrough/soffit/fascia installations. At Ontario Downspout Service, we stand behind the quality of our craftsmanship and materials. Our warranties give homeowners peace of mind that their investment is protected. We’re committed to long-term performance and customer satisfaction across every project in the GTA.
In addition to standard roofing and exterior work, Ontario Downspout Service offers a range of specialty services. These include cedar and slate roofing and siding, trenching, drainage system installation, and custom metalwork using copper, lead, or zinc. These specialized services are ideal for homeowners looking to upgrade or preserve the unique character of their Toronto home. Our team brings advanced skills and attention to detail to every custom job.
